Want to make an impact?
At MyHeritage you can count on working in an energetic, dynamic and international team and taking part in a true Israeli start-up success story in the heart of Tel Aviv. As a Customer Care Specialist you’ll be the ambassador to our customers, trained to be the knowledgeable point-person, educating our international users on what MyHeritage is all about. From the technical engineer who assists a customer with use of our software, online platform or mobile app, to the open-minded listener who shows empathy and responsiveness when a caller is sharing their moving family history, to the specialist who can explain DNA results based on global migration patterns. And there's so much more. Never a dull moment!
The members of the Customer Support Team are bright, articulate, and detail-oriented with a genuine desire to find solutions and delight our customers.
What you bring: